Privacy Policy of IBizSols Pty Ltd

Effective Date: 2nd December 2024

At IBizSols Pty Ltd (“we,” “us,” or “our”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit our website ibizsols.com.au (“Website”) or engage our website design, development, and digital marketing services. It also outlines your rights and how you can exercise them in compliance with the General Data Protection Regulation (GDPR) and the Privacy Act 1988 (Australia).

By using our Website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

IBizSols Pty Ltd
ACN: 646 629 889
Address: Brisbane, Australia
Email: admin@ibizsols.com.au
Website: ibizsols.com.au

2. What Information We Collect

We collect both personal and non-personal information from users who visit our Website or use our services.

2.1 Personal Information

We may collect the following personal information from you:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Business Information: Company name, website URL, and industry details.
  • Payment Information: Billing details and payment method information when purchasing our services.
  • Communication Records: Any information provided when you communicate with us via email, contact forms, or other means.
  • IP Address and Device Information: Information automatically collected when you visit our Website, such as IP address, browser type, operating system, and device identifiers.

2.2 Non-Personal Information

We may also collect non-personal information such as:

  • Browser type and version
  • Time zone settings
  • Website usage data through cookies and similar technologies (See Section 7 on Cookies)

3. How We Use Your Information

We use the information collected for the following purposes:

  • Service Delivery: To design, build, and maintain websites and provide digital marketing services.
  • Communication: To respond to inquiries, provide customer support, and send administrative information.
  • Marketing: To send newsletters, promotional materials, and updates about our services (only if you have provided explicit consent).
  • Personalization: To customize and enhance your experience on our Website.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Security: To monitor and protect our Website from unauthorized access, data breaches, or other threats.

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: When you have given your explicit consent to process your personal data for specific purposes.
  • Contractual Obligation: When processing is necessary to fulfill a contract with you or take pre-contractual steps.
  • Legal Obligation: When we are required to comply with legal obligations.
  • Legitimate Interests: When it is necessary for our legitimate business interests, provided that your interests and fundamental rights do not override those interests.

5. How We Share Your Information

We do not sell or rent your personal information. However, we may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share data with third-party service providers who assist in delivering our services (e.g., web hosting, email marketing, payment processing).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
  • Legal Compliance: We may disclose personal information when required to do so by law or in response to legal requests.
  • Consent: We will share your information with third parties if you have given us explicit consent to do so.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, or reporting obligations. When your information is no longer required, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies help us understand how you interact with our Website and provide personalized content.

You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy page.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments and audits
  • Secure data storage and access control

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

9. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights under the GDPR:

  • Right to Access: You have the right to access the personal data we hold about you.
  • Right to Rectification: You have the right to correct inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
  • Right to Withdraw Consent: You have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at admin@ibizsols.com.au.

10. International Data Transfers

As we are located in Australia, your personal data may be transferred and processed in a country outside the EEA. We ensure that appropriate safeguards are in place to protect your data, including Standard Contractual Clauses or other mechanisms approved under GDPR.

11. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child, we will delete it as soon as possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Website with the effective date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

IBizSols Pty Ltd
Email: admin@ibizsols.com.au
Address: Brisbane, Australia

Scroll to Top